Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Flight suspension between UAE and Qatar

Flight suspension between UAE and Qatar We’re aware major UAE-based airlines have announced that flights between the UAE and Qatar will be suspended from today, 6 June 2017 until further notice. The following carriers Etihad, Emirates and Qatar Airways have all confirmed refund or re-arrangement of affected flights. Additionally Qatar … Read More

Information about travel to the United Kingdom

Information about travel to the United Kingdom The United Kingdom has suffered several terrorist attacks within the past few months. With the ongoing threat of terrorism, Allianz Global Assistance reminds travellers to be vigilant when in public places and follow the advice of local authorities. The latest attacks took place … Read More

Information about travel to the Philippines

Information about travel to the Philippines The Philippines is experiencing turbulent times, with governmental instability and a high risk of terrorist activity in some areas. Be aware that there is an ongoing risk of violent crime through the nation in both major cities and rural areas. Special attention is needed … Read More

Travel information for Anzac day celebrations in Gallipoli, Turkey

Travel insurance information for Anzac day celebrations in Gallipoli, Turkey Hundreds of Australians undertake the annual pilgrimage to Gallipoli for ANZAC day celebrations. Turbulent times are currently being faced in this region, so as a traveller you need to keep some important information in mind. To help Australians avoid difficulties … Read More

Travel Insurance Information for Cyclone Debbie

Travel Insurance Information for Cyclone Debbie The following information is for those concerned or affected by the extreme weather events caused by Cyclone Debbie in Queensland from 27 March 2017. If you have been affected by this event we urge you to follow the advice of local authorities. Read More

UPDATE: Queensland Severe Weather Alert

**Update: 31 March** With the weather easing in South East Queensland, our main operational center has been re-opened from late last night and we are progressively resuming to full operations across our 24/7 platforms, with a focus on our emergency and assistance services. We expect to return to normal service … Read More

Updated information for Indonesia’s Mt Rinjani volcanic ash cloud

Important note: When Mt Rinjani erupted this year on 28 September 2016 it caused significant delays to travellers and indicated a continued risk of ongoing eruptions. As the Australian Bureau of Meteorology (‘BOM’) and the Darwin Volcanic Ash Advisory Centre (‘DVAAC’) have ceased providing updates on Mt Rinjani’s volcanic activity … Read More

Travel insurance information for Hurricane Matthew

The following information concerns those affected by Hurricane Matthew. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your policy before 8am … Read More