Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Travel information for Indonesia’s Mt Rinjani volcanic ash cloud

The following information concerns those affected by the Mt Rinjani volcanic ash cloud. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered … Read More

Updated travel information for Indonesia’s Mt Raung volcanic ash cloud

The following updated information concerns those affected by the Mt Raung volcanic ash cloud. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered … Read More

Helpful tips for travellers heading to Greece

2 July 2015 Speculation around the Greece debt default may be concerning to people who are making plans to visit there. Travel assistance expert Allianz Global Assistance is advising holiday makers to take precautions and read the small print of their travel insurance policy, but not to discount Greece as … Read More

Nepal Earthquake travel information

The following information is to reassure Allianz Global Assistance travel insurance customer’s in regards to their concerns of coverage following the earthquake in Nepal. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the … Read More

Cyclone Pam travel information

The following information concerns those affected by Cyclone Pam. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your … Read More

Hurricane Iselle and Hurricane Julio travel insurance information NZ

The following information concerns those affected by Hurricane Iselle and Hurricane Julio. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into … Read More

Malaysian Airlines flight MH17 travel advisory AU

We would first like to extend our deepest sympathy to all those affected by this event. The following information concerns those affected by Malaysia Airlines flight MH17 on 18 July 2014. Where to get help If you hold concerns for family and friends, please call DFAT’s 24-hour Consular Emergency … Read More