Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Travel information for Cyclone Ula Fiji and Snowstorms Turkey

We are aware from recent reports that both Fiji and Turkey are experiencing extreme weather events. For further information and advice on who to contact if you require assistance please see below. Fiji and Tonga We are aware Cyclone Ula, a category three cyclone, is currently affecting the Lau Islands … Read More

Travel Information for the Paris attacks

Travel insurance information for claims arising from the Paris attacks We would first like to extend our deepest sympathy to all those affected by this tragic event. If you are currently travelling: If you have been injured as a result of the recent attacks in Paris, we can help. If … Read More

Travel information for Indonesia’s Mt Rinjani volcanic ash cloud

The following information concerns those affected by the Mt Rinjani volcanic ash cloud. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered … Read More

Updated travel information for Indonesia’s Mt Raung volcanic ash cloud

The following updated information concerns those affected by the Mt Raung volcanic ash cloud. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered … Read More

Helpful tips for travellers heading to Greece

2 July 2015 Speculation around the Greece debt default may be concerning to people who are making plans to visit there. Travel assistance expert Allianz Global Assistance is advising holiday makers to take precautions and read the small print of their travel insurance policy, but not to discount Greece as … Read More

Nepal Earthquake travel information

The following information is to reassure Allianz Global Assistance travel insurance customer’s in regards to their concerns of coverage following the earthquake in Nepal. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the … Read More

Cyclone Pam travel information

The following information concerns those affected by Cyclone Pam. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your … Read More