Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Hurricane Iselle and Hurricane Julio travel insurance information NZ

The following information concerns those affected by Hurricane Iselle and Hurricane Julio. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into … Read More

Malaysian Airlines flight MH17 travel advisory AU

We would first like to extend our deepest sympathy to all those affected by this event. The following information concerns those affected by Malaysia Airlines flight MH17 on 18 July 2014. Where to get help If you hold concerns for family and friends, please call DFAT’s 24-hour Consular Emergency … Read More

Indonesia’s Sangeang Api volcanic eruption NZ

The following information concerns those affected by the Sangeang Api volcanic eruption. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into … Read More

Indonesia’s Sangeang Api volcanic eruption AU

The following information concerns those affected by the Sangeang Api volcanic eruption. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you … Read More

Thailand military action update

The following information concerns those affected by Thailand’s declaration of martial law on 20th May 2014 and subsequent associated events. The following information has been reported at ABC online: “Thailand’s military chief General Prayuth Chan-ocha has announced that the armed forces and police have seized power in … Read More

Thailand military action NZ

The following information concerns those affected by Thailand’s declaration of martial law on 20th May 2014. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  If you entered into your policy before midday (NZT) Tuesday … Read More

Thailand military action AU

The following information concerns those affected by Thailand’s declaration of martial law on 20th May 2014. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.   If you entered into your policy before midday (EST) Tuesday 20th May … Read More

Cyclone Ita travel information Australia

The following information concerns those affected by Cyclone Ita. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your policy before … Read More