Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Cyclone Ita travel information New Zealand

The following information concerns those affected by the Cyclone Ita. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your policy before midday … Read More

Indonesia’s Mt Kelud volcanic eruption travel information NZ

The following information concerns those affected by the Mt Kelud volcanic eruption. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into … Read More

Indonesia’s Mt Kelud volcanic eruption travel information AU

The following information concerns those affected by the Mt Kelud volcanic eruption. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. Read More

Bangkok political protests travel information – NZ

The following information concerns political protests and civil unrest expected to occur in Bangkok and parts of Thailand from 13 January 2014 onwards. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you … Read More

Bangkok political protests travel information – AU

The following information concerns political protests and civil unrest expected to occur in Bangkok and parts of Thailand from 13 January 2014 onwards. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type … Read More

US and Canada Snowstorms travel information NZ

The following information concerns the recent US and Canada Snowstorms. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your policy before … Read More

US and Canada Snowstorms travel information AU

The following information concerns the recent US and Canada Snowstorms. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into … Read More

Travel information for Bangkok protests NZ

The following information concerns the recent protests occurring throughout Bangkok, Thailand. We will assess all claims in accordance with your Policy wording and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If your policy was issued … Read More

Travel information for Bangkok protests AU

The following information concerns the recent protests occurring throughout Bangkok, Thailand. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If your policy … Read More

Typhoon Haiyan travel insurance information – AU

The following information concerns those affected by Typhoon Haiyan which has affected parts of South-East Asia including (but not limited to) the Philippines. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan … Read More