Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Earthquake in the Philippines AU travel advisory

The following information concerns the earthquake in the Philippines and applies to travel insurance policies issued on or before 2pm (AEDST) Tuesday 15 October 2013. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the … Read More

Travel advisory on US Government shutdown – New Zealand residents

The following information concerns the recent announcement of the US Government shutdown of various government services. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. If you … Read More

Travel advisory on US Government shutdown – Australian residents

The following information concerns the recent announcement of the US Government shutdown of various government services. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.  Your cover will depend on the type of plan you purchased and your particular circumstances. Read More

Flooding in Europe – New Zealand residents

The following information concerns the flooding in Europe and applies to travel insurance policies issued on or before midnight (NZDT) Tuesday 4 June 2013. We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance. Your cover will depend on the type of … Read More