Conner’s bag was stolen while he was leaving the train station. Areas around train stations often have increased theft due to the high presence of tourists. Conner was heading for his hostel, when a man approached Conner and asked him for the time. As soon as Conner was distracted, the stranger snatched Conner’s bag from his hands and ran away. Conner was upset—his bag was an expensive brand and was filled with all his clothes, shoes and toiletries. He called the police to report the theft and then contacted his travel insurance provider for assistance. Connor was asked to provide proof of purchase along with the police report, and then he was reimbursed for his lost items.